Frequently Asked Questions (FAQs)

What's your shipping process like?

We work closely with several carriers always looking for the best quality, most cost-efficient alternative to benefit our clients with safe, quick shipping options.

Shipping is free for all US/Canada orders. We ship our products Worldwide.

For more information regarding shipping times, read more about our Shipping Policy here

Is shipping really free?

All orders shipped to the US or Canada are shipped to your door free of charge!

Read more about our Shipping Policy here

Are there wholesale prices available?

Absoluteyl! Reach out to us via email at and let's discuss how we can work together!

Can I return my purchase? Will I get a refund?

We try our best to accommodate a hassle-free shopping experience for all our customers. This includes your returns.

Please refer to our Refunds Policy for more information.

If you are not satisfied with any aspect of the ka'í Store or your purchase, you are always welcome to contact us at and we will make sure to make it right for you!

Can I carry ka'í products in my store?

Yes you can! We would be happy to discuss your requirements and accommodate a solution that works for you. ka'í products are great for attracting clients into your store and carry an important social message with them. You can read more about the social impact ka'í makes here.

Click here or send us an email at and let's talk!

Please do not hesitate to contact us at if you have any additional questions/concerns.

We are happy to help!